Café is an end-to-end insurance management platform, which was built in close collaboration with insurance industry experts. This platform was built to give niche insurance companies the ability to manage their entire business on one platform while sitting in a Café.

Our Insurance Partner needed their legacy Insurance Management Platform rebuilt to meet their growing demand and to allow them to transition to a web interface. This needed to happen within a short time frame and with a smooth transition between their existing systems and the new application. 

Because insurance has a long run-off period on claims, the transition from its legacy system to the new application was the most crucial.

Several challenges had to be overcome, including the development of a customized accounting system, that could seamlessly deal with a large number of transactions, a flexible new rating engine, and integration with the main underwriting management platform.

This project started i60’s low code journey, and specifically our OutSystems journey. With buy-in from our main client, Strategic Insurance Systems, a feasible POC (Proof of Concept) was built within a few weeks.

With the concept approved, this project was full steam ahead. Working closely with experts in the insurance industry, partnered with Outsystems and our advanced software technology solutions, we were able to help insurance brokers to overcome the main challenges of manual compliance reporting, delayed monthly and annual reporting, and reconciling financials between different systems.

Within a year, we had a fully operational accounting system, rating engine, claim handling, and underwriting on their personal lines products, while still incorporating the runoff from their legacy systems into the new back end. 

Soon thereafter, the commercial product was complete, and all clients, brokers, and policies were transferred seamlessly onto the new system.

Furthermore, Cafe provides insurance brokers with a powerful solution to overcome the challenges of transitioning to a web interface, disconnecting insurance and accounting systems, providing transparency to brokers and agents, and importing data from external sources. Our platform was designed to bring together all the necessary components insurance brokers need, without sacrificing speed or accuracy. It allows for seamless integration with existing systems and it also gives them the ability to visualize complex data on a single platform and make informed decisions.